SPECIAL ASSISTANCE

ONSITE ACCESS AND ASSISTANCE

While the Aerial Walkway was designed to accommodate most wheelchairs and prams, some sections do have slight gradients. Visitors using a mobility device may need assistance.

Due to natural variations in the terrain, the lower level boardwalks and walkways may not be accessible to all visitors using mobility devices.

It is recommended that Guide Dogs be fitted with appropriate ‘shoes’ due to the metal-grated surface of the elevated walkways.

Audio guides are available that have been fitted with a T switch. These are suitable for use with hearing aids.

PARKING

On arrival at the Daintree Discovery Centre, you will find an accessible car park located at the closest point of approach to the main public entry ramp. Accesss from the car park is well-signed and easy to follow. There is a graded ramp that leads visitors from the car park to the Entrance / Cafe / Souvenir shop.

If arriving by accessible bus or coach, there is a drop-off point at the entry to the ramped pathway. If you need assistance, please phone the staff in advance.

ENTRANCE

The ticket desk is located inside the Daintree Discovery Reception area, which good level access throughout. The ticket counter may be a bit high for some visitors ie in wheelchairs, but the friendly staff will assist with any special, individual needs.

AERIAL WALKWAY

The Aerial Walkway is constructed using steel grated panels 1.2m wide. Visitors using wheelchairs with 2.5cm tyres and small diameter front casters may find the wheels drop into the grates when turning sideways on the walkway. Larger diameter tyres/casters are generally fine.

The walkway is suitable for visitors with vision-impairment with the lower section of the handrails and balustrades forming a continous ‘shoreline’ along the length of the walkway.

The Discovery Centre’s elevated Aerial Walkway has a gentle incline with a rest node located approximately half-way along. There are numbered signs (located on the hand rails) for both the hand-held audio guides and interpretive guide books, explaining special points of interest.

CANOPY TOWER

Access to the 23m / 76ft Canopy Tower is located at the far end of the Aerial Walkway, adjacent to the Interpretive Centre. Note: while there is interpretive information at the base of the tower, wheelchair access to the upper levels is restricted due to stairs.

INTERPRETIVE DISPLAY CENTRE

The Interpretive Display Centre is a large, open plan complex with a variety of displays located on the spacious verandahs as well as inside the Centre itself. Interactive information kiosks with touch screens allow easy access to information suitable for all ages and the Climate Change theatre has flexible seating that can be moved to accommodate wheelchairs.

The Centre’s verandahs provide all-weather protection from the elements and are an ideal place for taking photos, birdwatching or just relaxing and appreciating the ambience of the rainforest.

COFFEE SHOP / SOUVENIR SHOP

The Coffee shop and Souvenir shop are within the Reception area of the Centre and are easily accessible.

ACCESSIBLE TOILET FACILITIES

The accessible toilet is located adjacent to the Reception area. Note there is no accessible toilet located at the Interpretive Centre.

PARENTS WITH PRAMS AND STROLLERS

The Aerial Walkway links the Entrance with the Interpretive Display Centre and the base of the Canopy Tower. It provides safe and easy access for strollers and prams.

There is an accessible toilet with baby change facilities located in the Reception area.